CryptTalk Support
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How do I delete a contact?
There are two ways of deleting a contact. You can either swipe their name to the left in the contacts menu and tap the red bin icon, or go to their contact page by tapping the arrow by their name, ...
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How do I log in?
If you have been logged out of CryptTalk, logging back in is easy. Open the app, enter your email address when prompted, and then your passcode. After this you will have to wait a few seconds while...
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What is my passcode used for?
Your passcode is your primary way of identifying yourself to CryptTalk. It will be required every ten minutes while you are using the app, every time you close and re-open the app, and every tim yo...
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How do I log in to CryptTalk for the first time?
After you register your account, you will get an email from our Customer Support with a User ID and an activation code. The User ID is a 10-digit number, and the activation code is 16 digits with m...
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How do I install the CryptTalk app?
To use CryptTalk, you will need to have one of the apps. You can download them from this link for private users, and this link for corporate users. If the link does not work for you, search "CryptT...
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What hardware / software do I need to run CryptTalk?
To use CryptTalk, you will need a device (iPhone, iPad, iPod, etc.) with iOS 8 or newer and about 100 mb of free storage space. You will also need an internet connection, either by WiFi or mobile d...
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How can I subscribe to the service?
Personal customers can subscribe to CryptTalk through the App Store. Corporate clients can contact us to negotiate a contract.
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Are you planning to provide the service on Android or Windows Phone as well?
We only work with secure platforms. We are constantly examining the security features of alternative platforms, such as Android and Windows. But until these platforms are able to deliver the same t...
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What should I do if the call is silent?
If the call is silent, check that your phone isn't muted, and that you're connected to the internet.
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How can I use my CryptTalk account on multiple devices?
The CryptTalk account itself can only be used on a single device at a time. This is for security reasons, as the private key is stored on the phone and cannot be duplicated; however, each App Store...